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Terms of Service

Last updated: March 4, 2026

1. Acceptance of Terms

By accessing or using the Avais platform (“Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Avais provides an AI-powered sports film analysis platform that includes video upload and storage, game analysis and performance reports, AI coaching via Coach ACE, team management features, and related tools for athletes and coaches.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

4. Subscriptions and Payments

Avais offers free and paid subscription plans. For paid plans:

  • Payments are processed securely through Stripe
  • Subscriptions renew automatically unless cancelled before the renewal date
  • You may cancel your subscription at any time through your account settings
  • Refunds are handled on a case-by-case basis; contact support@avais.ai for refund requests
  • Analysis credits are tied to your subscription plan and do not roll over between billing periods unless otherwise stated

5. User Content

You retain ownership of all content you upload to Avais, including game videos, team information, and profile data. By uploading content, you grant Avais a limited license to:

  • Store, process, and analyze your content to provide the Service
  • Generate statistics, reports, and coaching insights from your content
  • Use anonymized and aggregated data to improve our algorithms and platform

You are solely responsible for the content you upload. You represent that you have the right to upload and share any content you provide to the Service.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload content that infringes on the intellectual property rights of others
  • Upload content depicting minors in inappropriate contexts
  • Attempt to gain unauthorized access to the Service or its infrastructure
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, redistribute, or sublicense access to the Service

7. AI Coaching Disclaimer

Coach ACE and other AI features provide coaching suggestions and analysis based on your uploaded game data. AI-generated coaching advice is for informational and educational purposes only. It is not a substitute for professional medical advice, certified coaching instruction, or athletic training guidance. Use AI coaching recommendations at your own discretion and risk.

8. Intellectual Property

The Avais platform, including its design, features, algorithms, branding, and code, is the property of Avais and is protected by intellectual property laws. You may not copy, modify, or create derivative works based on the Service without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Avais shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid to Avais in the twelve (12) months preceding the claim.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination by contacting support@avais.ai.

11. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the platform. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Idaho, United States, without regard to conflict of law principles.

13. Contact

For questions about these Terms, contact us at:
support@avais.ai